In my role as a technical writer, I produce technical content for a variety of purposes. Each type of document has a different audience, purpose, and tone. Follow the links below to view samples of my work.
These user manuals are distributed in print form and available as a digital download. They are intended to instruct the user on the proper installation and use of consumer electronics products.
Knowledge Base Articles
Knowledge base articles are designed to assist users in troubleshooting technical issues. I collaborate with multiple teams to identify customer issues, develop resolutions, and provide instructions to end users.
I created a series of landing pages to educate customers about particular technologies, promote the company’s products, and capitalize on strong Google search result placement.
Amazon Product Pages
These keyword-optimized Amazon e-commerce pages are designed for maximum visibility, persuasion, and conversion. Bullet points convey quick details about each product with keywords for optimal search placement, while Amazon A+ rich text copy provides a more in-depth pitch of the capabilities, specifications, and use cases of consumer electronics products
Press releases communicate accomplishments, firsts, and other newsworthy events.
“Cable Matters launches active USB-C® cables for virtual reality headsets” – Published October 13, 2020.
“Cable Matters Launches Its First All-in-One Thunderbolt™ 3 and USB-C® Docking Station” – Published May 5, 2020